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Anonymous
May husband broke down on a slip road on the A21. He couldn’t get through to the RAC despite holding for a very long time, he was in no position to send an email so wanted to hold for an advisor. He was cut off and prior to that the automated message told him to refer to the police. He ended up holding up the rush hour traffic and causing serious delays. The RAC were no help whatsoever. He was lucky enough to be able to flag down a passing tow truck. We would like to end our membership with immediate effects, but unsurprisingly we cannot get through on the phone to do so.
6 months ago
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