I made a call to be told to use your app or over the internet not helpful. Making a call was not easy unless i wanted to buy. My car was at home was told they would arrive on the 29/5/2025 “ 1830 no show received a call telling me they would call the next day which they did at 0846. The gentleman was lovely told me my coil had broken it was making a really bad banging noise. He told me to drive the car to the garage and he would follow me. I told him I could not do that due to the noise coming from the car. He told me he would drive it to Leven Scotland and get some one to drop him back. However the car was booked into Glenrothes Fife. My car is still on my drive I told him my husband would drive it he said tell to be careful. Well what was the point in me calling RAC out. I am still in the same predicament I still have to get my car to the garage myself. Terrible service from the RAC Catherine Moseley Leven Fife Scotland