They are worst company
They are worst company, first they didn’t change the car to imported car and then I changed they last month insurance to the other car which already insured and said just cancel after completing yearly policy and give me my NCD… I was out country they start the new policy without asking 31/05/2024.. when I came back after holidays I phoned them on Monday they because 1st and 2nd June was Saturday and Sunday. Monday I phoned they are telling me the long procedure via DVLA…. And asking the cancellation fee…
It is insane never happened before when you tell them u bought the insurance they maximum ask send the prove and cancel the insurance…. Here no email considering that car already insured from different company since March 2024. Rid staff and nonprofessional
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