ZERO STARS don't touch. Go with AA. Young driver broke down midnight, dark, raining, unsafe location. Called RAC who said he didn't have any recovery. Although he knew he had, he knew he'd need recovery so he had to leave his car, call police, and pay to get home. Then first thing in the morning pay for recovery. Complaining to AVIVA that they'd sold recovery when RAC said they hadn't. This was all in March. Only now after Aviva looking into it, they say the issue is with RAC. So put a complaint with RAC, who basically say yes they said we didn't have recovery, which was wrong. But... WAIT FOR IT, because we cancelled the call out, which we had no option as there was no recovery, they THIS BUNCH OF COWBOYS, say they're not at fault!!! WHAT A JOKE... BUNCH OF FRAUDSTERS... stay well clear. I'm off back to AA!!!