This company are not fit for purpose. I couldn't believe the shocking rudeness and the lies. Basically, our family waited all evening and they didn't come out and lied that someone was on the way when they weren't. Then we were told that our call out had been refused (but we weren't told this until we chased them up) but we weren't given a reason, just that the decision was final! A sarcastic person put the phone down on me and sarcastically wished me a Merry Christmas!
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