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Anonymous
RAC used to be a great organisation who had the benefit of the members at heart, but not any more. I was a member for over 50 years and always felt secure in my motoring. Well not any more! Not needed them for years, just paid my membership for peace of mind, but unfortunately I was now wasting my money. Last winter broke down in a dangerous location and we spent 8 hours sat in the cold and darkness with just the occasional text telling us they had not forgotten us but pushing back the rescue time another couple of hours. Well 8 hours was not to long to wait you may say, but actually they never did come as I arranged my own recovery as my wife’s health was deteriorating badly. Not sure how long we would have been with the RAC as we arrived home we received a message to say they would be coming from a location around 50 miles away to collect us but would de around another 3 hours, so I. Cancelled the call out. My wife spent 3 days on different hospital wards with pneumonia which led to order complications over the winter Complained several times and received a pittance of compensation which I used to join another motoring organisation They even had the cheek to put my renewal premium up and told me it would be automatically taken, which was blatant theft as I was opted out. Actually sorry to leave the RAC as they were a once great organisation, but not any more
5 months ago
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RAC has a 1.4 average rating from 2,713 reviews

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