Do not use RAC, they made my wife and 2 children (the youngest being 2) wait for 6 hours. It wouldn't have been a problem if they had told us it would take this long because they could have gone away and come back but instead they just kept on extending the wait time. They made out like it would be only 1 hour, then after 40 mins extended the time, and so on until 6-7 hours had passed. My wife and children were in a hot car for all this time (its June 26th). Try AA instead and avoid any insurance companies which use RAC, RAC is a waste of a monthly subscription because when you need them they are no good.