Broke down wouldn't start 4pm today on double yellows we are displaying a disabled badge my wife has needed to be taken home i called this afternoon Sent recovery 6 pm he left saying go home get spare key see if it starts with other he said if doesn't work order a recovery orderd a recovery for auto 4×4 need skates they sent a fastback he said they didn't have skates he said call them again after 20minutes and order one with skates he wasn't RAC thought this is ridiculous done has he said promised befor 10pm recovery with skates got message be 11 or 12 called again they said I have been taken off the system and now reordered saying be 12 mudnught the windows do not close its started to rain I am ocer 70 with heart condition car is cols its dark on the road I am on double yellow lines i am worried I will get hypo as my chest is tightening I h am writing this because it is happening now ove just recoeved a text it will be 2.30 am my battery is low i am cold and shivering I really don't believe that the RAC do not have appropriate viechles in and around Liverpool I live in fornby and I feel this service is not fit for purpose when people's wellbeing are at risk as I am now worried in a lonely road dark and cold I having informed my daughter my wife is at home recovering from Sepsis have come home from hospital 2 days ago after 7 days on the critical care unit I need to be home with her instead I am cold in my car unable to close windows the RAC need to be held accountable for the stress anxiety and safety of the customer I am having chest pains and may need to abandon the car and call for an ambulance shortly I don't think I can survive another 2 hours plus there no reassurance or call backs I have had to call nearly 8 times over past 8 hours please help ASAP I will try call them again befor battery dies upto 2.30 is too late Sent me another text another text there's outside contractor been notified as RAC do not have viechkes