We moved house but stayed in the same village in Cornwall. We tried to change address online but could not do so (one technical issue after another!) so we had to use 'live' chat. For the address change we are being quoted an extra £147.19 plus £15 (the original cost was £166.94) So, for moving to the opposite side of the village, RAC are doubling the insurance cost. Words cannot describe this but try - iniquitous, money-grabbing, ridiculous abd a total rip off. I will try to spread this ridiculous situation as far and wide as possible - Watchdog, Martin Lewis, Natalie Cornah / Spotlight, Trust Pilot etc. etc.