Extremely Disappointing Service - Avoid RAC Breakdown Cover I recently had a dreadful experience with RAC Breakdown Cover, and I feel compelled to share my frustration with others. The service I received was shockingly unprofessional, leaving me in a state of bewilderment and disappointment. After my vehicle broke down and an RAC mechanic was called out, I was left in the dark about the true nature of the issue plaguing my car. The mechanic failed to inform me clearly about an essential electrical fault that required immediate attention at a garage. Instead, he casually dismissed the problem as a mere engine management light issue that could trigger a limp mode. To make matters worse, I was misled into signing what I thought was a routine call-out form, only to discover later that it was a detailed report outlining the critical electrical fault in my vehicle. The mechanic's lack of transparency and professionalism is simply inexcusable and reflects poorly on RAC's service standards. Upon realizing the gravity of the situation, I reached out to RAC for clarification, only to be informed about the seriousness of the issue that had been downplayed by their own representative. The fact that I have yet to receive a copy of the report, despite my earnest efforts to obtain it, further underscores the utter disregard for customer satisfaction displayed by RAC. In conclusion, my experience with RAC Breakdown Cover was nothing short of a nightmare. The lack of communication, professionalism, and transparency exhibited by their staff is utterly unacceptable. I strongly advise against using RAC's services, as they have proven themselves to be unreliable and untrustworthy. Save yourself the trouble and seek assistance elsewhere.