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Stephen
After constant and numerous calls to the RAC the mechanic turned up 23 hours later. Like other reviews we were told a time and then when they didn't turn up we rang again and was told another time and that went on from 2.20 pm on Friday till 1.15pm on Saturday. When it got to about 11pm they said they would put us in a hotel till the morning that never happened only to be told around 1am there were no hotels available. Luckily we managed to get to a BP service station at Brackley where the staff there were all very helpful and charged our phones up for us but we had to stay in the car till the next morning. Car'nt falt Mark the mechanic he was shocked of how long we had been waiting, He managed to sort are car so we could drive home another 100 miles but we have to take it to a garage to get it fixed. It is not the mechanics who are at fault its the call centre they just don't care, how can anyone have to wait 23 hours when they have breakdown cover.
5 months ago
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RAC has a 1.4 average rating from 2,769 reviews

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