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Anonymous
I have been a customer for motor insurance with RAC for a number of years. Everytime it came up for renewal it was automatic unless you called and cancelled. So this year I thought it would be the same so didn’t look at the paperwork carefully. When I got the text to say my motor insurance had run out I was really surprised. I phoned to see if I could renew the policy straight away. She said no I would have to go through the process of a new insurance. Obviously when she told me the cost it had gone up by approximately £300. I would live to know why. She said because my original offer was 4 weeks before renewal date. I think RAC do this because they wanted more money. No loyalty at all. Greed is such a horrible word but that is what it is.
4 months ago
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