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Anonymous
Avoid at all cost Called in the morning through app at 10am get a message to say will be there within 3 hours at 12 noon RAC head office called to inform that someone will reach at 1:20pm waiting till now and no one showed up. When you call them from your mobile it's blocked like loveholidays.com if you know you know. I called from another number and they picked up spoke to phil and he understood the frustration as no one has come to recover me from the breakdown, lost one day salary and now have to take taxi to take me home. Bad service and the app is also bad. RAC need to fix up this should be reported to trading standards. RAC is not a recovery company anymore they have many issues then try to blame us customers. Do they not realise without us there is no RAC. Compensation for a whole day salary plus return taxi fare I've emailed customer care to complain also.
1 month ago
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RAC has a 1.4 average rating from 2,713 reviews

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