Left waiting for 8 hours....no texts or calls. I called for updates throughout. Generally very surly and unhelpful staff. Eventually sent to hotel but not easy as no communication. Taxi eventually back to the car. I am still waiting...so so far in all I have been waiting over 10 hours. And that's not including a night in the premier on. Still waiting....been promised a call from customer complaints and hour ago. Still nothing. No calls no texts and no patrol/mechanic. This service couldn't be worse
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