The two most important reasons for not joining the RAC 1. If you’re a man 2 If you’re a woman You will have a breakdown if you use RAC breakdown. I can totally understand why people become so irate and upset 😠 after being told time and time again that they will receive help and assistance only to be let down and constantly ignored. If RAC don’t want their staff to be verbally abused then they shouldn’t psychologically abuse their customers with anxiety 😟 stress and mental fatigue which are the main contributing factors that cause a person to lose their sense of reasoning . The RAC are creating an environment in which both staff and members are abused on a daily and hourly basis . I can’t imagine what the staff have to go through . We only had to put up with it for 18 hours (still waiting )