I broke down in the middle of a busy roundabout and waited 6 hours for someone to come out to me. Passers by pushed me to the side of the roundabout but cars still had to veer past me at the last minute. When it was getting dark a concerned passer by enlisted help to push me to a safer position. I rang at 2.00pm and RAC arrived at 8.00pm and towed the car to a garage, to leave as all garages were by the closed, clutch problems. As a lone 73 year old woman with COPD which the cold weather was making worse, so I couldn’t wait outside the car, I felt very vulnerable. I would have expected more from the RAC. You obviously need to employ more breakdown staff to go back to the service you used to provide! Every time I got an update the waiting time had increased by a further 2 hours.