Female alone blowout on M6 peak traffic and driving rain and wind, could not get through on phones, phone system just said we’ve texted you fill a form in online. The form was not compatible with my iPhone. Spent an hour in hard shoulder trying to get through. Finally got through by selecting wrong option on purpose and finally got my emergency logged. Waited in dangerous conditions for over 2 hours! Never will I use RAC again. It should not take so long to register an emergency. One of the options was to speak to an operator if you have no cover and want tj buy some…. I got straight through!! They quick to take your money but can’t respond when you are in need!
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