My husband waited for 3.5 hrs last night for tow truck- still not arrived when he had to leave the car!! Initially was promised someone would be with him in 70 mins. Over 2 hrs later no one had attended and no updates. He was constantly on the phone trying to find out what was going on. At 10pm I had to drive 45 mins in wet to collect him and he has had to leave the car. The only response from RAC was that it has been a busy night. Appalling service.
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