DO NOT USE THIS COMPANY OR THE RAC.. YOU JUST LIED TO CONTINUALLY.. THERE ALWAYS SAYING ONE MORE HOUR. I'VE BEEN SAT HERE FOR THREE HOURS. I UNDERSTAND IT'S BUSY BUT THE LIES ARE WHAT'S MOST PAINFUL.. THEY LIE SAYING THEY'RE DEALING WITH AN EMERGENCY FOR THE POLICE WHICH THEY'RE JUST TIDYING UP B STRAIGHT WITH YOU.. THEY DON'T EVEN RECORD DOWN THEIR LIES BECAUSE WHEN THEY CALLED ME BACK THEY TOLD ME THE SAME LIE AGAIN.. BEWARE OF WESTBOURNE MOTORS. THEY ARE A CONTRACTOR FOR THE RAC. I PROMISE YOU ALL THEY WILL DO IS TELL YOU ONE MORE HOUR ONE MORE HOUR ONE MORE HOUR. AFTER THREE FAILED ATTEMPTS I PRACTICALLY BEGGED THE RAC TO DEPLOY A DIFFERENT COMPANY TO ME. THEY TOLD ME IF THEY LET ME DOWN AGAIN THEY WILL SEND SOMEBODY ELSE BUT I NEED TO BE LET IT DOWN FOR A FOURTH TIME BEFORE THEY WILL CALL ANOTHER COMPANY AND THEN MAKE ME WAIT A MINIMUM OF ANOTHER 60 TO 90 MINUTES. I'VE BEEN HERE SINCE 7:00 P.M. AND IT'S NEARLY MIDNIGHT. I EXPLAINED TO THE CALL CENTRE OPERATIVE THAT THREE MONTHS AGO IT TOOK EIGHT ATTEMPTS OVER A THREE-DAY PERIOD TO GET MY MOTORBIKE PICKED UP FROM THE HOUSE. 2 MONTHS BEFORE THAT THE RAC LEFT ONE OF OUR ENGINEERS FROM 5:30PM TO 1AM BEFORE THEY PICKED HIM UP. THIS IS VERY DIFFERENT TO THE EXPERIENCE WE'VE HAD WITH THE AA.. STRONGLY URGE ANYONE THINKING ABOUT GETTING A BREAKDOWN POLICY TO STEER CLEAR OF THE RAC