Joined in Sept 2021 over the phone naming my 2 commercial vehicles auto renew Sept 2023 to September 2025. 1 call out and attended in 2024 however January 2025 I call them out and am told you are not covered for your vehicles. I speak to rac and told that's not right and he says I'm cancelling your policy, I say shall I complain he says yes. I then receive a threatening, intimidating and unlawful Demand for Payment letter from Managing Director Andy Baker saying that debt collector will visit my home before they have even won legal proceedings or even legal proceedings have begun. Disgraceful behaviour!!!