If I could give zero i would. Awful service following a breakdown as a women with my children were left waiting for 6 and half hours before a local recovery truck came to collect the car. Thankfully a police lady came and drove us to our caravan so we werent left roadside. As this happened on a Sat, I was left stranded on holiday and to top it all they automatically took my car to a garage near my home without telling me or offering me a lift meaning I was stuck an hour away. I had to spend extra money to stay another night. No onwards travel offered, no hire car or curtesy car available. Had to get a taxi home (thankfully paid for by lease firm). Customer service from moment calling for recovery was shocking, unhelpful. Communication poor at best. I would never use RAC.