Lost car key once many years ago, so usually take out replacement key cover. Daughter lost car key whilst at work today. Asked mother to go to her house and find spare key and bring to work. Rang RAC to say she probably did not need anyone to attend, as long as spare could be found, but she would have to get a replacement key cut. RAC said we will try & get into your car and tow you 10 miles but we wont cover cost of replacement key and will not cut you one. Astonishing. Totally useless. What is the point of taking this additional cover, it is worthless. In fact selling it, must be tantamount to fraud. AVOID RAC.