DISGRACEFUL RENEWAL FEE AND CUSTOMER DISLOYALTY I have been an RAC member for 20 years and during that time only called them out twice over 10 years ago. I have just received my renewal notice for this year's basic cover for two vehicles (not home start etc etc) at £174.99!! On inspecting the schedule I found an administration fee of £49 was included in this renewal with no explanation other than "improving services". I can only assume that they have a totally disgusting disregard for any loyal customers and assume that they can charge what they like and you won't notice. I telephoned RAC to cancel my membership and was immediately given "offers" of well below this price but too late RAC, you've lost an easy customer with no calls outs for good. BEWARE renewal prices with RAC and price shop every year!!