Thieves and scammers. AVOID. Scammers on the phone sales and crooked. I needed a tow of my normal car sitting in the front driveway, and they clearly quoted 80 on the phone, and 12 months membership for another 90. OK, I pay. The tow person then calls, and says he needs this special equipment and that special procedure, and would cost 300. Ridiculous. I complained to RAC, they said, oh didn't they mention there might be special equipment required. Yes, but it's the most basic set up, so why need special equipment? I demanded refund. They refund, but I later find out the refund is 40 short! So they are thieves as well. AVOID. Customer 200110003387643