Awful!!!!! Awful!!!! I’ve report My car brake down on Saturday 9:15am, then 11:25am a mecanic turned up to check my car and he adviced me not to drive the car, the mecanic order recovery to take car to a local garage which I use, the Ive called the customer service to find out what time the recovery will be with me they said latest 14:45, unfortunately no 1 called or came then I called them at 3:10 they said we are sorry but we will be with next 45 mints, then no 1 turn up again, I’ve called for 3rd time they said we will be another 2-3 hours, that was 16:30pm, then I decided to cancelled for suturday witch I lost a day off, the manager Richard called me and he said we will rebook it for Monday morning between 7-9am unfortunately no 1 turn up again the called again they said there’s no recovery has been booked for this morning, but I can see all the note we sorry manger will call you with in an hour. Dishonest 0 customer service, waste of money to join RAC!!!!!!!!!!!