Absolutely appalling service when I broke down and contacted the RAC today. I have been left waiting for 3 hours after logging a breakdown call and initially being told that I would be waiting a maximum of 90 minutes. When I rang to chase them 3 hours later, I was told that I could be waiting another 3 hours. If you are looking for a good recovery service, don’t use the RAC. Their response time and service is terrible. The AA on the other hand, have picked up several cars from the same area since I have been waiting.
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