We logged a complaint with RAC on 3rd July and have still had no response from them. They left our guys in danger on the embankment of a motorway for 5 hours- the recovery truck driver was late as he had to wait for his pizza. The 2nd recovery truck driver they sent broke the law repeatedly whilst driving and was a danger to all. In total the shambolic recovery took over 24 hours, we were forced to pay £400 at the roadside and involved over 40 calls to RAC, in return we received repeated broken promises and outright lies from them about recovery timeframes. We are seriously considering moving our fleet of vehicles to another breakdown provider