Absolutely disgusting service ! Broke down at 2pm to be told someone would 've with me by 5.30pm but I would be updated. No calls sat there in 32degrees with no drink. Didn't want to leave the car incase someone turned up. At 6.30 I called back and they said that I could be towed to a garage but would have to pay recovery ...surely this should have been mentioned on the 1st call!! As I was sat in a garage carpark ! Then they couldn't give me a price to get home and my eta had moved to 8pm. Not one call from them to let me know. Driver turned up and was lovely he said they should have given me a price so I was misinformed again. He then gave me a price for recovery and a manager rung him and said he needed to charge me another 27 miles !! He said no as that's not the correct mileage...so the manager had tried to rip me off aswell as leaving me 6 hours with no updates and disgusting customer service. I was also promised a manager callback ...STILL WAITING . Wouldn't touch this company with a barge pole..