Well where to start. Gearbox packed in on our 1st day of holiday. Rac came out and diagnosed this. I Was told to ring back the day before our holiday ended to book our return along with our caravan as we had arrival. Phoned the day before and was told everything was in place and we would have a recovery sent to us between 8 am and 10 am. When rac turned up it was the same gentleman as before. He was also baffled as to why they had sent him as he couldnt tow both car and caravan. Rang rac back and was told they would have a recovery truck with us at 12pm. By 1.45pm it finally arrived. But it would only take us to exeter then another recovery would pick us up and take us to our destination. Got to exeter and was told recovery would be at 5.30. No recovery arrived. To be then told they had exhausted all options and the only other options we had was to either be put up in a hotel and do it all again the next day or have a courtesy car. Due to our son who has learning disabilities following in his car we felt our only option was accept the courtesy car and make our way home from exeter to rotherham. AT 8.45PM. AND...... £100 FINE OUR SON HAS GOTTEN FOR PARKING IN THE SERVICES OVER THE 2HR PERIOD. So as you can all imagine. We are not happy with the service provided at all. 13 hrs later and another 4 maybe 5 to go. Had to leave the car as they cant recover today. Been told it will be recovered to me tuesday????? we have decided rac is not for us at all and will be looking elsewhere.