I honestly don't know why I'am even giving this company a one star , awful , I broke down as the bottle split in the bonnet where you top up the water from and some steam coming out and burning smell so I pulled over while at McDonald's to phone RAC only to be told it will take two and a half hours to get to me because of high demand , so I waited and waited , it then got to near four hours no call , I was stranded and needed to get back to my daughter as my husband looking after her, I called them back the silly women in the call centre had no idea how long it will take she then stupidly said to me to book in for the morning and can take 45 hours from when I booked and I was like whatt!! How deranged can you be for a company I got angry with her she then said somebody will be with you at 3.30am I broke down at 10.45pm , " can you believe that ", so I waited another hour , I was bored fed up and frustrated at McDonald's and felt a nuisance for the McDonald's staff, as they were trying to close. The controller eventually came I complained to him he then told me it was a busy night.