Took 15 minutes for anyone to answer my call. Was told it would take up to 3 and a quarter hours for a breakdown van to arrive. After an hour and a half I was updated with a call telling me it would be at least 4 and a half hours from the time my call was originally received. I gave up and called a garage who dealt with my problem within 30 minutes. Why am I paying the RAC for a service they are not providing and having to pay a garage as well?
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