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Anonymous
Put the wrong fuel in on M62 services- Hartshead Moor, contacted RAC who said since it wasn't mechanical then it would cost me £249 which I paid over the phone etc. I was at the side of the road for over 4.5 hours with 2 children and 2 friends - all female- so much for priority service for lone females. Every time I rang the same explanations before anything would happen or any information given- absolutely rubbish and disgraceful service from RAC. I didn't get the service I requested which was a pump out of the fuel, they eventually towed me home some 5 hours later. Then next day I had to take off work since the pump out guy had to come from York to Doncaster so he came @0945 and the job was completed by 1/2 hour. Absolutely terrible service. Upon complaining- it will be investigated, no offers whatsoever of compensation nor some of the pump out money refunded- complete waste of time and effort with this rubbish company- avoid like the plague-membership being cancelled ASAP
6 years ago
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RAC has a 1.4 average rating from 2,842 reviews

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