Terrible service! Total lack of concern towards its customers! I had a 3ltr Jag insured with the RAC, plus breakdown cover. The Jag failed it's MOT so I let it go and replaced it with a 1.8ltr Rover but the RAC Insurance was higher for the Rover than for the 3ltr Jag! Obviously I went elsewhere, but I still took RAC Breakdown Cover with the new company! But the RAC are saying I must pay in full for the cover on the Jag which I was paying monthly! If I do this, it will mean I've paid DOUBLE for one year of Breakdown Cover! How can that be legal? So far I have received no word of compromise from the RAC, even though I've asked for it and offered to pay the rest of their cancellation fees, etc. :/ :p Terrible Customer Service!
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