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Ian
Up to last week I would have said the RAC was excellent however,Last week while on holiday in Cumbria I suddenly got a low coolant water light ,I stopped and checked and added coolant aftre driving a few more miles it came on again and being close to a garage I stopped on thier forecourt( as it was a narrow road)I did check with the garage and they couldn't repair my car .The car couldn't be moved because all the water had drained from the radiator so I phoned the RAC only to be told that as I was on a garage forecourt I would have to pay an extra £85 before they would turn out .I explained I had to turn onto the forecourt but was told that was it pay the money or they would not attend.When the engineer did arrive he had to take my car to a garage 18 is miles away he was very helpfull as was the garage repairing it for the next day.I consider demanding an extra £85 because I was on a garage forecourt was totally unacceptable .Beware of hidden costs with the RAC
5 years ago
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RAC has a 1.4 average rating from 2,842 reviews

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