Absolute joke. Broke down due to engine reducing power. Crawled into a service along M1. Reported breakdown at 1830, and was told waiting time 2- 3 hrs. Waited 3 hrs and called again, was told waiting time 3 to 4 hrs. Waited and waited. Then someone called. Saying only option is to check me into a hotel and a patrol will be with me tomorrow morning. Agreed. Then waited another 50 minutes, still no call or message about the hotel. Don't think the patrol will be with me between 6am and 8am. Hopeless. Avoid as much as possible. Had been with AA before and called out 3 times. None of that was like this. Rubbish. I am still sitting in the service, waiting....