Disgusting company. Never had a call out so I decided to add on breakdown cover with my insurance company due to the ridiculous price RAC were quoting me for the year. Phoned to cancel my policy with RAC. Was assured by the operator they had done so. Next year rolls around and they take £195 out of my account with no warning. On top of this, getting my money back wasn't easy. Ended up calling 5 times as the operator gave me the run around and only seemed to take me seriously after I lost my temper. I have no idea how this cock-up could even occur in the first place but members of my family have apparently had the same thing happen to them in the past so I would strongly advise others to steer clear. This company appears to be a complete scam!!