Shocking service tonight! Had a flat battery so I fully understand it was not an emergency call out but I was at the side of the road and not at home. Called at 1930 and was told up to 90 mins, ok not the end of the world. After 90 mins called them back, they then said “we said up to 3hrs” which is a total lie!! They then said At 2130 they will have to pass the breakdown over to a local company and they will be there within 60mins! Not happy but again ok. Called back at 2230 - it will be 60mins! Called back at 2330- it will 30 mins! 0000 recovery arrives and the Mechanic very apologetic and showed me his tablet, he was sent the job at 2330!! Not 2130 as originally told. So the RAC sat on my breakdown for 4hrs before sourcing it out to another garage. I was lied to from the very start!!! Tomorrow they will be receiving my cancellation. Avoid this company at all cost!!