AVOID AVOID AVOID ! My car broken down on the road, I have spent hours over the phone as my policy offers me only 10 miles recovery but the distance I wanted my car taken was 11 miles and they want £100.00 for 1 mile only, after 48 hours of waiting I have changed the route to a garage for repairs, the diatance was 11 miles and still charged.me £120.00, and they were very rude and unproffessional over the phone, rac service is very poor, no quality in relation with customers, they cheat by increasing the mileage of transport, they never wanted to tell me how much they charge per mile or what route they use, they simply tell you a huge price, I advice everyone this avoid this rubbish company to avoid umpleasent situations.. I regret I didn't read their reviews before signing my policy with them