Car broke down in car park. Told they'd be 2 hours and they would call us on route .popped for a coffee came back to a note on the car saying sorry we missed you. Called them back, turns out they wrote my number down wrong. Had to wait over 5 hours after been promised It would be less than 90mins. Gave up waiting and managed to arrange a lift but car still stranded :( been a member fo 11 years and this was the first time I needed to call them out. Absolute joke!!!!!!!! Membership canceled
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