Waited 5 hours for the RAC to appear, following my car break down. A policeman stopped and told me that there were no accidents in the area, despite what the RAC were suggesting, on the various phone calls to them and they even told me that I had made a call, when I had not (suggesting that I was being a nuisance for calling them). I was stuck on the thin grass verge of a very busy dual carriageway and only when I said that I was going to complain, they magically found a tow truck operator, who towed me to work. This tow truck operator was an independent operator so, having waited for 5hours and lost 5 hours pay (as I was going to work), the RAC did not actually turn up at all!. I would definitely not recommend this service.