Stuck at the side of the road with a flat tyre and my wife and 4 children in the car. Took almost 5 hours for someone to come and the RAC pride themselves that they got someone out within the timescale that they said. When I called after 3 hours she admitted that they hadn't put on the system that I had children in the car. Their follow up emails from customer service were rude and pathetic. Avoid at all costs.
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