I had a battery fitted in January this year due to my old battery not working correctly. At the time the engineer let me know that the battery fitted had a 2 year warranty and if failed to work would be replaced free of charge. My van had some teething problems and had to be taken to the garage this week to be worked on, as a result they advised me that the battery needed changing and I remembered it was still under warranty with RAC.
The engineer arrived today to check the battery and at first wasn't sure that you had fitted it as it wasn't the correct type you'd usually fit so firstly how can you give a 2 year warranty to a part you wouldn't usually fit and use as a replacement. Also it is still under warranty and they didn’t replace it because of some pathetic excuse.
I'm very unhappy and feel like my trust with the RAC has gone.
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