I have been with Riverford for years - 162 orders and on Tuesday I was informed that I was not a loyal enough customer for them to continue with my orders. Because I only ordered once every two weeks and change my box. Thats not a regular order. Currently due to covid and self isolation Riverford have problems and can not meet all there requirements. So they are not delivering any veg to me until further notice. I have been in touch with them but their customer service insisted that I was not a loyal enough customer and so no veg . I have been told Wareham have an excellent veg shop on the quay on Saturday, so I will have to come out of self isolation and go down on the Quay. I will be interested in seeing if my next door Neighbour who gets Riverford veg every week is a truly loyal customer and gets her veg. Very disappointed in how they treat their customers.
3 years ago
Riverford has a
3.0
average rating
from
63
reviews
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