The worst I've ever known, And I mean to both site and customer service. This site offers for sale plus shipping internationally varied brands. After search, research, check and recheck I've chosen a pair of sport shoes and placed the order. Several hours later I received an email saying that "due to manufacturing brand restrictions we cannot ship your order outside of European Union". Although there is neither a mention nor a hint about this restriction in the website and functionally it enables to place an order of the brand to a world wide address. In my reply I wrote that I think they have to perform my order this time due to a significant lack of information and functionality in their website and that I've spent a lot of time in search my pair of shoes in sportsshoes.com and really want to get them after this effort. Their reply: an excuse that their system shows the information, and in my case, my order was allowed to go through because I've selected GBP as a currency, and they really can't perform my order. My reply: I have a right to select any of the currency options and I usually do my online purchases in British Pounds and never had problems in other sites because of this habit. If they're prevented from dispatching my order, I want a compensation. Their Reply: complete disregard for my previous email content. I'm quoting: "I'd like to confirm I've canceled your order as per your request". MY REQUEST????? After sending a warning about publication in Trustpilot and similar, their answer was not less from "Thank you for your lovely feedback, and we look forward to seeing your comments on our Trust pilot". Here are my comments, dear Simone. Enjoy!