A band of incompetent and dishonest people. I had to buy a Vivobarefoot shoe, the shoe was sold at 126 €. of which 11 for a ridiculous frontlamp obligatory as a free gift !!!, I consulted the size chart on their site, boght it and then, after 10 days, I get, the shoe was 2 cm too much great. Check on the manufacturer's website and I realize that the Sportshoes size chart was completely wrong. I request a replacement with a smaller number and I ship the same day. I write to the customer care asking for the number to be put aside, they answer me after 24 hours to tell me that it is not their policy. They receive the return and the number I wanted was gone, they force me to ask for a refund. Very calmly, after a week I reimburse 115, deducting the price of the "free gift". I call Paypal which, given the serious misconduct, reimburses me immediately. Meanwhile, the number I requested reappears magically in stock ..... I offer to buy it after reimbursement of the return shipment cost, 15 € paid by me and declaring that I don't want the free gift ...... They refused writing that the free gift was discounted! What to say? Never again Sportshoes, incorrect and incompetent ......