The bad reviews are legit, this company is absolutely a SCAM. I paid for 2 tickets for reserved seats only to receive tickets of much lesser value and a distance away from my original purchased seats. When I called, they admitted the mistake but did very little to rectify the problem... I was told to transfer back the tickets and I would receive 25% off to re-purchase the tickets of my choice. First of all, that is not how you do business, you are suppose to make the person whole again especially when you are in the wrong. Second, do you think I am stupid? With the concert 5 days away and prices now significantly higher than before what exactly is 25% off going to do for me when the ticket prices have now doubled? Absolutely ridiculous, the old switch and bait routine...oh and did I mention they transfer tickets to a 3rd party company and not directly to you so of course I got the run around for a good hour before reaching someone with at least 1/2 a brain.