If I could give them no stars I would. Stubhub doesn't tell you this, and it's nowhere on their site for you find out, but they don't qualify ticket transferability prior to selling you the tickets. Many venues require purchases to go through specific reselling partners or their own ticket site, but Stubhub will still list and sell them only for you to find out you don't have any tickets. You may get your money back, but you definitely won't get to see the game/show. My most recent experience (and my last with them) had me spending hours on the phone over the course of two weeks trying to get them to transfer my tickets. They kept sending me email saying the seller has transferred the tickets and to look for a third party email to accept the transfer. That third party email never came. They contacted the seller and sent me other links and kept me on hold for hours, and still no progress. No email. No tickets. They will make you wait until the day of the event to see if they figure out the problem before they consider issuing other tickets or a refund. In the end, their platform doesn't have in internal transfer structure to trade tickets. It has to go through Ticketmaster or another ticketing platform. If that platform doesn't work with Stubhub (and many don't), you're hosed. They won't tell you that. You'll find out the day of the event. I will NEVER use Stubhub again. This company is trash. Their customer service is nothing but a gatekeeper to prevent you speaking with anyone of any influence. They have nothing but excuses. Never again.