I recently purchased a ticket from StubHub for baseball game, only to discover that the event had already started or was past the intended time. Upon realizing this, I immediately reached out to their customer service for assistance.
Unfortunately, I received no meaningful help. I was met with indifference, and no effort was made to correct the mistake or offer compensation. The lack of care shown by the company, despite selling an unusable ticket, was disappointing and unacceptable for a platform that claims to ensure safe and reliable ticket purchases.
This experience has left me deeply dissatisfied with StubHub, and I am considering legal action to recover the costs of the ticket and additional expenses related to this issue.
I would advise others to be cautious when using StubHub, as their customer service and reliability, in my case, have been severely lacking.
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