Hands down the ABSOLUTE WORST COMPANY OF ALL TIME! We purchased tickets to Braves game months ago for a Friday night game on my son’s 18th birthday. Fast forward to the week of the game and we are all watching and waiting to see what Hurricane Helene will do. Is she going to go straight through ATL (as planned)? I called numerous times in advance throughout the week and was assured if ATL was hit and the game was cancelled or postponed, stubhub would make it right. The night the storm hit our home town of Savannah GA had winds reaching 75mph from the storm. Hurricane Helene veered slightly east and mostly spared ATL, but left devastating damage for us, as well as all along the path from Savannah to Truist park. We had no power. No running water. Roads were closed and not accessible. Our fence was demolished. Trees were down. Debris was everywhere. Internet was splotchy and cell service poor. Not only were we exhausted after staying up from 9pm Thursday night to 8am Friday morning when the storm settled, we had a long day ahead of us cleaning and preparing; not to mention an expensive one bc of the cost of making repairs. Stubhub had absolutely no regard or concern when I called and explained our situation. The “well take care of you” attitude I heard 3 times previously during the week when I called was gone! Their only excuse was a scripted one: we apologize for the inconvenience. We don’t have any control over the weather. You can sell your tickets if you’d like. Blah blah blah. Absolutely disgusting was the lack of regard for others well being and the robotic and cold excuses they had. Will NEVER EVER use this company again and I plan to make it a personal goal of mine to tell everyone I know NOT to use this company. We are a huge sports family and go to multiple SEC and MLB games yearly. Absolutely shameful that this company had no genuine concern. I truly believe j could have told them a tornado demolished my house and the rep would still have read the same BS script. Shameful. Do better Stubhub!