Absolute $@&! customer service. They tell you what you want to hear when there is an issue just to get you off the phone and then when you call back to resolve the same issue and speak to a supervisor they will put you on hold and drop the call. They use “we are just the middleman” as an excuse to justify not making things right for people who purchase tickets through their company. Service fees have also become outrageous; $90 in total fees for 2 $95 MLB tickets. Have used them for years in the past and now have realized what all the bad reviews are about and will never use them again.